The information on this website & Maitri channels should not be taken as a substitute for professional medical advice, diagnosis and/or treatment from your treating physician. All content including opinion of the speakers, text, graphics, images and information contained on & through Maitri is strictly for general information only and does not form a professional doctor-patient relationship.
A reasonable care is taken to ensure that the content is accurate and updated. However, Maitri makes no representation and assumes no responsibility for accuracy of information available on or through this channel. Maitri, at any time or at its own discretion may change or replace the information available on this portal.
You are encouraged to independently confirm any information obtained from or through this website & Maitri channels, under the guidance of your treating physician. You are advised to never disregard any professional medical advice or delay seeking a medical treatment because of something that you read or accessed through this website or Maitri channels.
Maitri and/or its representatives will not be liable for any direct, indirect, consequential, special, exemplary or other damages arising from the usage of medical information, advice, services or medical products obtained through this channel.
Copyright © 2021-2022, Maitri Woman. All Rights Reserved.
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Maitri welcomes all, regardless of the race, colour, age, culture or sexual preferences; Maitri women are strong, empowered women who support each other & encourage each other to reach their highest potential.
Maitri is a platform where we talk about anything & everything related to women’s health and that includes your physical, emotional, spiritual or mental health.
This section of ‘Maitriwoman blogs’ is a step further in building the bond amongst the ever growing community of Maitri women.
You are welcome to share your experiences & stories related to your health issues , life experiences, life lessons and anything else that you wish to share with the world. Each Maitri woman is unique and we believe in celebrating the distinctive & quirky qualities of each & every woman.
We will be happy to publish your stories on this blog once they have been approved by our Editorial board.
For your well-being & security , as well as to uphold the spirit of Maitri ethos, we have drafted certain guidelines that we request you to follow when you write & share your stories .
Please abide by the guidelines and help us build a community of strong, empowered Maitri women in an ethical manner.
Maitriwoman blogs is a place of individual free expression, where we welcome an honest and supportive exchange of your ideas and experiences.
Please remember that everything you read in our community of Maitriwoman blogs has been shared by other members. Maitriwoman does not take responsibility of the information posted by the members. While our Editorial board checks for the basic language & intonations, we depend upon your co-operation to keep us informed of any violations of code of conduct or wrongful statement of facts.
The information posted on our groups by members in Maitriwoman blogs section, including advice and opinions related to medical matters, is the responsibility of the members who create the posts & share the stories.
We do not recommend you to substitute this information by members for a proper medical examination & advice for your health matters.
We encourage you to use cordial, respectable language in your blogs & stories.
Creative freedom is welcome & encouraged, however avoid using foul language or words that may potentially hurt the sentiments of another community, religion or culture.
In order to keep this a space where differences in philosophies, beliefs, opinions, and lifestyles are welcomed, please help us by following these simple guidelines:
Reminder: Please remember that what you read in our members’ blogs & community areas is other members' opinions and stories. We are sure that you will find a lot of information here that is helpful for you, but please do consult your doctor before relying on any information or following any advice that you find here. Maitriwoman.com is not responsible for the accuracy or authenticity of the content of any posts and is not liable for any harm or loss that may result from your actions based on what other users have said on the forum.
Our Terms of use & Privacy policy apply to all of your participation in all areas, public and private, on our website.
Maitri reserves the right to ban any member at any time for any reason, with or without warning. We have no obligation to delete content that you find personally objectionable or offensive. Maitriwoman.com reserves the right to modify these rules with or without prior notice at any time.
By participating in Maitri community you are agreeing to abide by the spirit and letter of our guidelines at all times, and to agree to their interpretation and enforcement by our team.
Any violation of the guidelines by any member may result in the person being blocked from the website & community forums of Maitri as well as the posted content to be removed from our portals.
We request you to not post anything you don't have the right to publish or that violates the copyright or proprietary rights of any person/ institution. This includes using excerpts or segments from any published articles, books, poetry and magazines without the prior permission from the author.
We shall delete any posts that contain such violations. It is your responsibility to check the copyright status of any such material before you post them on any of the groups or forums of Maitri.
We request all members of the community forums to immediately inform the admin at Maitriwoman.com though ‘write to us’ option if they see or suspect any violation of any copyright of any written content or the images posted on these forums.
It's okay to mention or discuss other websites that are of interest to the users, as long as they don't violate our other guidelines. However, do not use Maitri community to generate traffic for another website or community. This goes against basic "ethics & etiquette." We shall delete any posts that, in our judgment, mention or link to our competitors.
Please read these terms of use carefully. by continuing to access and use this application you confirm that you accept our terms and conditions described herein. if you do not agree the terms of use, do not use this application.
Welcome to ‘Maitri’ mobile Application (defined hereunder). We are Mak & Mak Outsourcing & Services Pvt. Ltd. (hereinafter referred to as “MMOSPL”) with our registered office at 3F, 323, Suncity Success Tower, Golf Course Extension Road, Sector-65, Gurgaon, Haryana, 122101. We operate this mobile Application.
The terms “You” or “Your” refer to you as the user (irrespective of whether You are a Registered User (defined hereunder), HSP Registered User (defined hereunder) or a Non-Registered User (defined hereunder)) and the terms “MMOSPL”, “We”, “Us”, “Company”, “Our” and/or “Maitri” refer to MMOSPL. In the event the Application is being used by a person on your behalf, the expression “You” or “Your” or the “User” shall apply to such person as well.
These Terms of Use, Privacy Policy, together with any additional Service specific terms and conditions, other policies which may be applicable to specific portions of the Application and any disclaimers which may be present on the Application are jointly referred to as “Agreement” and constitute the terms of Your access and use of the Application and the Services (defined hereunder). Where any part of the Agreement is modified in accordance with the terms of the Agreement, the Agreement shall be enforceable in its modified form.
The Agreement supersedes all previous oral and written terms and conditions (if any) communicated to You.
MMOSPL is the author and publisher of the Application, which shall mean the mobile application, website, blog contained therein, queries answered by Our team over email, phone or any other medium and all variants, tools, editions, add-ons, and ancillary products or services of the Application (including all files and images contained therein or generated by the software, and accompanying data, herein referred to individually or collectively as “Application”). The Application may be used by Users (defined below) to avail Services and/or to find, access, manage and organize information including but not limited to personal or non-personal information, doctor/consultant information, appointments, prescriptions, laboratory and diagnostic tests, electronic medical records, billing, inventory, accounting details and other relevant information.
Non - Registered User: A Non - Registered User is not permitted to access or make use of the Application for any purpose other than the following permitted use:
The data and information available on the Application may be categorized as follows
As required by Indian law, You must be at least 18 years of age or older, have a sound mind and not debarred by any law to contract in order to access and use the Application and Services as a Primary User. In case the Services are to be accessed or used by a minor (i.e. a person less than 18 years of age), then only the legal guardian/representative of such person shall register himself/herself as a Primary User.
This Agreement is published in compliance of, and is governed by the provisions of Indian law. You will use the Application and the features provided on the Application only in relation to and in compliance with all applicable Indian laws. You will not use this Application, or any feature provided on the Application for any purposes not intended under this Agreement.
You should limit the use of this Application to India only. We are not responsible if You avail any Service from outside India. You must have the advice and/or prescription given by such HSP validated by a local registered medical practitioner.
Certain Services are location specific. Depending on Your location certain Services may not be available to You.
You will not deliberately use the Application in any way that is unlawful or harms MMOSPL, its directors, employees, affiliates, distributors, partners, service providers and/or any User and/or data or content on the Application.
You will not use the Application for any illegal, immoral, offensive purpose or for any other purpose that may infringe or violate any applicable laws and regulations.
You will not interfere, disrupt or hamper with the proper functioning of the Application.
As a User, You may have access to business sensitive information. You shall not share such information with MMOSPL’s direct competitors or use it for competitive purposes, except with MMOSPL’s prior written consent.You understand that as part of Your registration process as well as in course of Your use of the Application, You may receive communication from MMOSPL on Your registered contact information. These communications will relate to Your registration, Services provided by MMOSPL, transactions that You carry out through the Application and any such information found suitable of Your attention by MMOSPL. Please note that MMOSPL will send these communications only to the contact details that You or HSP provide on the Application. It is Your responsibility to ensure that You provide the correct contact details for the transaction You wish to enter. Further, MMOSPL may also send notifications and reminders to You for the features that You may be using on the Application. By accepting these Terms of Use You provide Us Your consent to collect Your medical records and/or reports from HSP. MMOSPL may also share the dynamic password with You in order to facilitate various Services of the Application. You hereby consent to receive such communications from MMOSPL.
You will not share Your log-in details with anyone. You are responsible for maintaining the confidentiality of Your account access information and password. You shall be responsible for all usage of Your account and password, whether or not authorized by You. You shall immediately notify MMOSPL of any actual or suspected unauthorized use of the Your account or password. MMOSPL will not be liable for Your losses caused by any unauthorized use of Your account. You may be liable for the losses of MMOSPL or others due to such unauthorized use.
MMOSPL a transaction facilitator
Through the Application, MMOSPL facilitates the purchase of Services offered for sale by HSP. You understand and agree that MMOSPL merely provide hosting services to You. All Services offered for sale on the Application are owned by HSP. MMOSPL has no control over HSP Services and does not originate or initiate the transmission or select the sender/recipient of the transmission. The authenticity and genuineness of the Services made available by HSP through the Application shall be the sole responsibility of HSP. You understand and agree that Application shall have no liability with respect to the authenticity of the Services being facilitated through the Application.
The Application may be used to access a variety of healthcare and related services. Depending on the status of Your registration and subject to the limitations and restrictions imposed by the Agreement or by MMOSPL, You may avail following services through the Application
The Services are non-transferable and only cover the Registered User.You agree and acknowledge that the property and title in the drugs ordered by You shall stand immediately transferred to You upon the dispensation of drugs and the raising of the invoice at the concerned HSP. Accordingly, the sale of drugs is concluded at the concerned HSP itself. Post Your acceptance of the drugs, the related Services would not be eligible for any exchange or refund.
The minimum age requirement of 18 years does not apply to any Service that is open to children and adolescents from Age 1-18.
You are advised not to use the Maitri online consultation services in case of any medical emergencies like accidents, bleeding injuries, burns, sexual abuse/assault, medicolegal cases or if You are in a critical condition.
If You are a Registered User but do not satisfy the above pre-conditions, please do not avail the online consultation services. MMOSPL will not be responsible or liable for any harm or loss that You may suffer if You elect to access those Services.
All Users, who are patients, and who opt for online consultation services, may be required to undergo an initial medical examination to ascertain and record medical history, medication history and medical status before video-consulting support can be provided.
Online consultation services are provided at the express consent by the User and the same shall not be construed as a replacement for physical consultation and the Services are meant for general consultation only. If after online consultation, if it is recommended to undergo any diagnostic tests or if You are issued with a Prescription, the same are provided based on the information and preliminary examination, hence the same shall not be treated as accurate, final and conclusive. HSP reserves their rights to modify the prescription or recommended diagnostic tests if the User provides any additional information in future consultation.
Online consultation services may be provided via the following communication channels zoom calls, Google Meet, Call Center Helplines / Telephones / Mobiles / IM Chats / Online Chats / SMS & Text Chats with and without camera and video facilities at the sole discretion of MMOSPL. Reasonable efforts will be made to protect Your privacy and confidentiality across Health Consultation Services.
MMOSPL respects the intellectual property rights of others, and We expect the same from You. The Application, User Content and the MMOSPL Content are protected by applicable intellectual property laws.
MMOSPL’s Rights to the Application and MMOSPL Content
You agree that You are the sole owner of all rights (including all intellectual property rights) in the User Content that You post on the Application or provide to MMOSPL.
To the extent permissible by law, You hereby grant MMOSPL a perpetual, non-revocable, worldwide, royalty-free license to make use of such User Content including the right to copy, distribute, display, reproduce, modify, adapt, the User Content, and create derivate works of the User Content.
You have the option of uploading Your identifiable health information including physical, physiological and mental health condition, and medical records and history on the Application which may be accessed by MMOSPL and/or HSPs using the Application, during the course of providing Services to You.
We may collect various personal information from You when You use the Application and for the features provided by the Application.
Our Privacy Policy sets out terms with respect to the collection, storage, use, processing, transfer and disclosure of any such personal information.
When You click on the ‘I accept’ tab at the time of registering or access the Application or otherwise provide Your personal information, You specifically consent to Our Privacy Policy & Terms of Use.
MMOSPL may disclose/transfer Your Personal Information in accordance with applicable law and for the purposes as set out in the Privacy Policy.
MMOSPL is required by law to maintain the privacy and confidentiality of Your medical information. We assure to take Your privacy seriously and to maintain privacy and confidentiality of the information provided by You to Us. We, however, do not represent, warrant or guarantee that Our safeguards to prevent unauthorized access to Your personal information is fool-proof. Further, MMOSPL may itself have to access Your medical information (medical records, consultation history, transcripts etc.) in order to investigate any deficiencies, complaints or grievances that You bring to the notice of MMOSPL. You hereby specifically authorize MMOSPL to access Your medical information in such cases.
You may be provided with links on the Application that direct You to third party websites / applications / content or service providers (collectively “Third Party Content”).
Links to such third party applications are provided for Your convenience only. Please exercise Your independent judgment and prudence when visiting / using any Third Party Content via a link available on the Application. Should You decide to click on the links to visit such Third Party Content, You do so on Your own volition. Your usage of such Third Party Content is subject to the terms of use of the respective Third Party Content and MMOSPL is not responsible for Your use of any Third Party Content.
We do not extend the Agreement to any other websites/applications except for this Application. We do not make any warranty or give any security to the personal information disclosed by You to the other websites/applications, even if such websites/applications are linked to our Application or they are using our Application link.
MMOSPL does not endorse any Third Party Content that You may be directed to from the Application.
MMOSPL will make available qualified HSPs to render Services after carrying out appropriate background and reference checks.
It is hereby clarified MMOSPL’ obligation to carry out appropriate background and reference checks and to validate qualification of HSPs does not go beyond ensuring that the HSPs were registered with relevant state professional councils or central professional council at the time of engagement and had a certificate of good standing from the relevant professional council at the time engagement.
Subject to applicable law, MMOSPL will use commercially reasonable efforts to make the Services available to Registered Users at working hours at working days except for public holidays and otherwise notified to you from time to time, except for
MMOSPL has no responsibility towards Non-registered User for providing Services.
For the avoidance of doubt, it is hereby clarified that MMOSPL’ responsibility towards Registered User will be limited to the provision of the Services as per the terms and conditions of the Agreement.
If MMOSPL suspects any illegal, wrongful or fraudulent activity on the Application by any User, notwithstanding any other rights MMOSPL may have against such User, MMOSPL reserves the right to inform the relevant government or law enforcement authorities. MMOSPL will cooperate in all investigative procedures or requests for access / information initiated by any such government or law enforcement authorities.
MMOSPL reserves the right to add new functionality, remove existing functionality, and modify existing functionality to its Services as and when it deems fit, and make any such changes available in newer versions of Application at its discretion. All Users of its Services will be duly notified upon release of such newer versions and MMOSPL reserves the right to automatically upgrade all Users to the latest version of its Services as and when it deems fit.
The Application and Services may be subject to certain limitations, such as, limits on storage space, limit on bandwidth, unexpected downtime, unavailability of HSPs due to unforeseen circumstances, etc.
MMOSPL reserves the right to schedule/reschedule/cancel appointments and swap HSPs at any time without prior intimation.
MMOSPL reserves the right to refuse Service at any time without providing any reasons. The terms applicable to refund and cancellation are specified below.
MMOSPL will strictly adhere to and adopt all reasonable measures to ensure compliance to all central and state government regulations and directives as applicable from time-to-time.Data Recording, Storage, Encryption & Usage
The information stored on the Application may be entered by You or by a HSP in the course of services provided by MMOSPL. The information collected as part of the Services may be stored on Your mobile device as well as on a third-party cloud platform (“Cloud Service Provider”) or server (“Storage Service Provider”).
All video-consultations / IM chat consultations / text messages / audios / videos / transcripts / prescriptions / email and hard copy correspondences between Users and HSP Acquired Users who are patients, and HSPs engaged by MMOSPL shall be recorded, saved and stored for record purposes and in the event such records are required to be produced as evidence on the direction of a court of law. MMOSPL may review this data from time to time for quality evaluation purposes. However, under normal circumstances, MMOSPL will not access any information that identifies You and shall either omit, mask or anonymize Your personal information at the time of quality evaluation.
It is hereby clarified that MMOSPL does not have the obligation to pre-screen or monitor User Content at any time. However, MMOSPL may elect to monitor any User Content and may modify or remove any User Content from the Application if MMOSPL determines in its sole discretion that such User Content is in violation of this Agreement or any applicable law and best practices. Where MMOSPL removes any User Content from the Application, MMOSPL will make reasonable efforts to inform the Registered User who had posted such User Content.
All User Content shall be recorded, saved and stored electronically on a secure cloud database/server managed by the Cloud Service Provider / Storage Service Provider. MMOSPL shall take best efforts to ensure that the Cloud Service Provider/ Storage Service Provider uses appropriate levels of encryptions to protect data and takes all necessary precautions. MMOSPL will however not be responsible for any cyber data theft from its Application or the Cloud Service Provider’s/ Storage Service Provider’s databases.
MMOSPL shall maintain a detailed transaction & purchase history of Users online.
MMOSPL reserves the right to permanently delete User Content in case the User does not avail a Service for a period of three years.
Your use of this Application shall be subjected to the following terms and conditions
You agree to pay all Service fees, consulting fees, reasonable out of pocket expenses and other fees applicable to Your use of the Services. While MMOSPL will strive to give You a fair estimate of fees in advance, the actual fee may be dependent on the type of Services that You purchase and may vary based on the number or duration of the Services subscribed to.
You are solely responsible for payment of all taxes, legal compliances, statutory registrations and reporting. MMOSPL is in no way responsible for any of the taxes except for its own income tax.
The fees could be paid online through the facility made on the Application. Third parties support and services are required to process online fee payment. MMOSPL is not responsible for any loss or damage caused to User during this process as these third parties are beyond the control of MMOSPL.
All fees are exclusive of taxes. The payment process would be complete only on receipt of the amount to MMOSPL’ designated bank account.
An invoice for fees against Services received by You will be generated periodically and will be intimated to You on the Application and/or on Your contact details. You may be requested to make the payment immediately or on a deferred basis, at the sole discretion of MMOSPL. In case the fees against Services are not received within the requested timeframe, MMOSPL reserves the right to stop provision of Services on immediate basis, permanently delete Your account and all information stored against your account and, suspend or terminate the Agreement. You will be solely responsible for the consequences of non-payment for the fees within the requested timeframe and have no right of recovery in any form against MMOSPL.
In order to process the payments, MMOSPL might require details of Your bank account, credit card number etc. Please check our privacy policy AVAILABLE HERE on how MMOSPL uses the confidential information provided by You.
MMOSPL shall send an intimation of fee receipt through an email and/or your contact details within seven (7) working days of fee receipt from You.
MMOSPL and HSP may occasionally promote their Services on the Application available for you to purchase. We try to encourage HSP to offer good quality Services and materials at competitive prices but we have no control over them, we do not endorse the Services they offer, or give you any assurance that they will be suitable for your needs. It is your responsibility to satisfy yourself in this regard and we have no liability in connection with the same. All promotions are for limited period and subject to special terms and conditions, which are in addition and not to the terms and condition stated herein.
For the avoidance of any doubt, it is hereby clarified that any reference of the term ‘offer/offered for sale by the HSP’, as appearing in the Agreement, shall be construed solely as an ‘invitation to offer for sale’ by any such HSP.
For all MMOSPL Services that require delivery, the estimated delivery date shall be provided to You on the Application at the time of placing the order.
You should check the items dispensed to you carefully promptly upon receipt. If you believe there may have been a dispensing error or goods have been tampered, you should contact us immediately and should not take the goods or use any of the items. Any complaints with regard to shortage of Goods, defects or otherwise will not be entertained by MMOSPL once the same are accepted at the time of delivery.
For internet-based subscription Services, You are free to cancel the Service at any time. MMOSPL shall refund any unexpended advance fees paid by You at the time of cancellation of the Service. In case You wish to seek a refund of the advance paid by You because You do not agree with a modification to the Agreement, please write to contact@maitriwoman.com. We will process refund of the unexpended amount.
Subjected to terms under clause ‘Use of Services’ of this Agreement for all home-based Services, MMOSPL shall provide refund of any unexpended advance fees paid by You if
The Services are not a replacement for emergency services offered at hospitals and should not be accessed if the patient is in a critical condition. In Medical Emergency (defined hereunder), please contact emergency services and/or rush to the nearest hospital.
“Medical Emergency” will include a serious and unexpected situation that may involve illness or injury and requiring immediate medical attention in the absence of which, possess an imminent threat/risk to life and can potentially lead to death in the absence of the medical attention. In such situation patient (adult and minor) may undergo through any or multiple of the following conditions:
By Using This Application, You hereby represent and warrant that
You understand that there are inherent risks involved in receiving medical services over a mobile/computer platform, which include:
User may expect the anticipated benefits from the Services provided by MMOSPL, HSPs and its authorized representatives, but no results can be guaranteed. User’s condition may not be cured or improved, and in some cases, may get worse.
MMOSPL hereby disclaims any responsibility towards Users in terms of development, maintenance and updating of the Application.
Any modification, development, maintenance or updating of the Application and any modification, transfer, license or assignment of the rights in the Application shall be done by MMOSPL as per its sole judgment and in its sole discretion.
The Application and Services provided by MMOSPL is provided “as-is,” as available, and without any warranties or conditions (express or implied, including the implied warranties of merchantability, accuracy, fitness for a particular purpose, title and non-infringement, arising by statute or otherwise in law or from a course of dealing or usage or trade). To the fullest extent permitted by law, MMOSPL disclaims all liability arising out of the User’s use or reliance upon the Application, the Services, the MMOSPL Content, representations and warranties made by MMOSPL or any opinion or suggestion given or expressed by MMOSPL or its contractors and agents (including HSPs).
MMOSPL assumes no responsibility and shall not be liable for ways in which Your personal data is used. It is the responsibility of You alone to ensure that Your personal data is used in compliance to applicable privacy laws.
MMOSPL assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect User’s equipment on account of User’s access to, use of, or browsing the Application or the downloading of any material, data, text, images, video content, or audio content from the Application. If a User is dissatisfied with the Application, User’s sole remedy is to discontinue using the Application.
Neither MMOSPL nor its contractors and any third-party agents (including HSPs) shall be liable to a User, monetarily or otherwise, for an occurrence wherein no medical or procedural negligence of MMOSPL or its contractors and agents is proven.Use of the Application does not include the provision of a computer or mobile device or other necessary equipment to access it. To use the Application You will require internet connectivity and appropriate telecommunication links. MMOSPL shall not have any responsibility or liability for costs incurred in procuring any equipment or telephone or other costs you may incur in connection with the use of the Application.
Information regarding HSP and MMOSPL Services is intended for general reference purposes only. Such information often changes frequently and may become out of date or inaccurate. You are encouraged to independently verify any such information You see on the Application with respect to a HSP that You seek to engage through the Application.
MMOSPL disclaims any representation and/or warranty for the security, reliability, quality, timeliness, and performance of (i) the application and its features; (ii) hsp information on the application; (iii) any service information, content or advice available on or received through the application (iv) access to or alteration of user content or mmospl content (v) transmissions or data and (vi) any other matter relating to the application and / or services.
mmospl makes no warranty or representation that any errors in the application will be corrected except as required by law.mmospl assumes no responsibility and/or liability with respect to any information which you or a hsp may post on the application and you are solely responsible for such user content posted on the site.
you agree that the open and real-time nature of the platform make it impossible for mmospl to vouch for the validity, autheticity and honesty of user content. mmospl is not responsible for any user content on the application, or for the consequences of you reading or relying on such content.
mmospl does not provide any guarantee and shall not be held liable or responsible for the failure to send any communication, notification or reminder to you whether as a feature of the application or not.
MMOSPL shall not be responsible or liable for any breach or loss of data including personal information caused due to events beyond the control of mmospl due to technical reasons or third party actions.
To the fullest extent permitted by law, in no event will MMOSPL or its contractors or agents (including HSPs) or any of their directors, officers, employees, agents or content or service providers (collectively, the “Protected Entities”) be liable for any direct, indirect, special, incidental, punitive, exemplary or consequential damages (including, without limitation, loss of business, revenue, profits, goodwill) arising from, or directly or indirectly related to, the use of, reliance on, or the inability to use or rely on, the Application or the Services, materials and functions related thereto whether or not MMOSPL has been warned of the possibility of such damages or could have reasonably foreseen such damages.
Notwithstanding anything to the contrary in this Agreement, in no event shall the total aggregate liability of the Protected Entities to a User for all damages, losses, and causes of action (whether in contract or tort, including, but not limited to, negligence or otherwise) arising from the terms and conditions or a User’s use of the Application exceed, in the aggregate, INR 5000 or the amount of payment against Services that has been directly received by MMOSPL from the User in the past three months, whichever is lower.
You hereby agree to indemnify, defend, and hold MMOSPL, MMOSPL’s contractors, agents, representatives and other authorized users (Registered and Non-Registered Users, Patients, HSPs), and each of the foregoing entities’ respective contractors, agents, representatives, service providers and suppliers, and all of the foregoing entities’ respective officers, directors, owners, employees, agents, representatives, harmless from and against any and all losses, damages, liabilities and costs arising from (i) Your use of the Application or Service (ii) Your breach of terms, conditions or provisions of this Agreement, or violation of any law, rules or regulations by the User, or due to such other actions, omissions or commissions of the User that gave rise to the claim., (iii) any negligent or intentional wrongdoing on Your part, (vi) misrepresentations or fraudulent feedback that has adversely affected MMOSPL or its Users, (v) User’s actions resulting from the User’s viewing of Content on MMOSPL Application, (vi) any legal or third party intellectual property right claim that may arise from the User Content and (vii) any such claim or liability arising out of unauthorized use of Application and content within the Application.
In the event where a User has breached the Agreement in MMOSPL’s sole judgment or when MMOSPL is unable to verify or authenticate any information provide by User to MMOSPL or when or User fails to provide the consents necessary or desirable for MMOSPL to provide the Services (or after providing such consent, later revokes), MMOSPL reserves the right to suspend and / or terminate the User’s account and/or access to the Application by blocking Your IP address or email id with or without notice to the User. Any suspected illegal, fraudulent or abusive activity may be grounds for suspending and / or terminating User account and/or User access to the Application and/or Services. Upon suspension or termination, Your right to use the features on the Application including Services shall immediately cease and MMOSPL may permanently remove or delete Your information that is available with MMOSPL, including but not limited to login and account information.
MMOSPL shall not be liable to User or any third party for any claims or damages arising out of any termination or suspension of User’s account or any other actions taken by MMOSPL in connection with such account termination or suspension.
Once User’s account has been temporarily or indefinitely suspended or terminated, User may not continue to use the Application under the same account, a different account or re-register under a new account.
This Agreement will remain in full force and effect while You use the Application in any manner or capacity.
You can terminate Your relationship with MMOSPL at any time by providing ninety (90) days’ prior written notice at contact@maitriwoman.com. We need this period to inactivate User account, only after verifying if there are any ongoing or pending Services. MMOSPL may require User to continue until the completion of an on-going Service should the situation warrant.
MMOSPL may terminate its relationship with You after providing 30 (thirty) days’ prior written notice to Your registered email address. However, it does not prejudice MMOSPL’ right to refuse Service to You without providing any reason.MMOSPL may terminate the Agreement without notice and with immediate effect where, in the sole opinion of MMOSPL:
MMOSPL reserves the right to suspended or withdrawn any non-paid version of any variant, tool, edition, add-on, and ancillary product or service of the Application from you personally or all users temporarily or permanently at any time and without notice. MMOSPL may also impose restrictions on the length and manner of usage of any non-paid version of any variant, tool, edition, add-on, and ancillary product or service of the Application for any reason. MMOSPL may change or update the non-paid version of any variant, tool, edition, add-on, and ancillary product or service of the Application without notice to you. If the need arises, we may suspend access to such part of the Application or close it indefinitely.
The information provided under this Application and the terms and conditions therein are governed by and to be interpreted in accordance with laws of India.
The parties shall be bound to submit all disputes and differences howsoever arising out of or in connection with this Agreement to arbitration by one (1) arbitrator, mutually appointed by the parties. If the Arbitrator cannot be appointed mutually, the Arbitrator will be appointed in accordance with the Arbitration & Conciliation Act 1996. The arbitration shall be governed by the Arbitration and Conciliation Act, 1996 as amended from time to time. The seat and venue of arbitration shall be New Delhi, India. Subject to the aforesaid, the competent courts of New Delhi, India shall have jurisdiction to grant urgent interim reliefs to the parties.
Severability: If any provision of this Agreement is held by a court of competent jurisdiction or arbitral tribunal to be unenforceable under applicable law, then such provision shall be excluded from the Agreement and the remainder of the Agreement shall be interpreted as if such provision were so excluded and shall be enforceable in accordance with its terms; provided however that, in such event the Agreement shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction or arbitral tribunal.
Notices: All notices and other communications required or permitted hereunder to be given to a party shall be in writing, in the English language, and shall be sent e-mail, or mailed by prepaid internationally-recognized courier or otherwise delivered by hand or by messenger, addressed to such party’s address as set forth below or at such other address as the party shall have furnished to the other party in writing in accordance with this provision:
Complete Understanding: The Agreement contain the entire understanding of the parties, and there are no other written or oral understandings or promises between the parties with respect to the subject matter of the Agreement other than those contained or referenced in the Agreement.
Force Majeure: MMOSPL shall not be liable for any downtime or delay or unavailability of the Application caused by circumstances beyond MMOSPL’s reasonable control, including without limitation, cyber-attacks, acts of God, acts of government, floods, fires, earthquakes, civil unrest, acts of terror, strikes or other labour problems, internet service provider failures or delays, or denial of service attacks.Advertisement: MMOSPL shall have the right to place advertisements and publicity materials of its choice, including that pertaining to parties other than itself for commercial use through electronic means on the Application.
Assignment: You may not assign or sub-license, without the prior written consent of MMOSPL, the rights, duties or obligations under this Agreement, in whole or in part, to any person or entity.
Conflict: In the event there is any conflict between the terms of the Agreement, the following order of prevalence shall apply: (i) any additional Service-specific terms and conditions that may be agreed by You (ii) Privacy Policy (iii) the Terms of Use and (iv) any other policies applicable to specific pages of the Application.
Survival: Even after termination, the provisions of the Agreement with respect to Platform as-is, Payment terms, Limitation of Liability, Indemnity, Intellectual Property, Dispute Resolution will continue and survive termination of this Agreement.
Modifications: MMOSPL reserves the right to modify any part of the Agreement at any time without giving You prior notice. No part of the Agreement shall stand modified unless consented to in writing by MMOSPL.
When MMOSPL updates the Agreement, We will notify you through an email. Alternatively, MMOSPL may cause Your account to be logged-off in and make Your subsequent account log-in conditional on acceptance of the Agreement.
If You do not agree to the changes, please do not access or use the Application and the Services any further.
These Terms of Use were last updated on: 5th March 2022.
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